Terms and Conditions – Al-motamyiz store
Welcome to our premium store!
Please read the following terms and Conditions carefully before using or purchasing from the platform, as your acceptance of these Terms constitutes a legal obligation between you and the store management.
1. Registration and account usage
The information entered at registration must be accurate and up-to-date.
The user is responsible for maintaining the confidentiality of the login data and not sharing it with other parties.
The store has the right to suspend or delete any account that violates the terms or is used for illegal purposes.
2. Products and prices
All prices are inclusive of taxes (if applicable) and are subject to change at any time without prior notice.
Some products are sold directly from merchants subscribed to the platform, in this case the merchant is responsible for the availability and quality of the product.
3. Payment
The store accepts several electronic payment methods or cash on delivery (depending on the region).
The store guarantees the security of payment information and does not save credit card data.
4. Shipping & delivery
Orders are shipped within the specified time when the order is completed, it varies by product and region.
Delivery time may vary due to logistics conditions or shipping companies.
The shipping cost is borne by the customer unless there is a free offer.
5. Return & exchange
The customer has the right to request a return or exchange of the product within (7 days) from the date of receipt, provided that it is in its original condition.
Personal or sensitive products are not recalled for health reasons.
The shipping fee will be borne by the customer in case of return unless the product is damaged or has an error.
6. Intellectual property rights
All Contents displayed on the store (texts, images, logos, designs) are owned by or licensed to almotamayiz , and it is not allowed to use them without prior written permission.
7. Merchant subscription
Traders can create special accounts to showcase their products on the platform.
Compliance with price, quality, and customer service policies is required to ensure a professional user experience.
The administration has the right to suspend or terminate the subscription of any trader who does not comply with the conditions.
8. Limitation of liability
The store is not responsible for any indirect losses or delays caused by circumstances beyond our control (such as disasters or technical malfunctions).
9. amendments to the terms
almotamayiz store reserves the right to amend these terms at any time, and the updated version is considered effective immediately upon posting on the site.
10. Contact us
For inquiries or complaints, you can contact us via:
sales@almotamayiz.com
+20 10 44566785