At almotamayiz store, we value your privacy and treat your personal data with all seriousness and respect. This policy explains how we collect, use and protect the information you provide to us while you shop on our platform.
1. Information we collect
When you create an account or make a purchase through our store, we may collect the following information:
Personal data: full name, phone number, email address, shipping address.
Payment information: such as credit card details or payment method (collected via secure payment gateways and not saved by us on our servers).
Order information: purchased products, order history, purchase history.
Device information: IP address, browser type, operating system, to improve user experience.
Cookies: we use them to remember your preferences and provide a personalized browsing experience.
2. How we use your information
We use the data we collect from customers for the following purposes:
Processing orders and confirming purchases.
Delivery of products via reliable shipping companies.
Communicate with customers about orders, offers or inquiries.
Improve our services and browsing experience within the site.
Sending promotional offers (with your prior consent, you can unsubscribe at any time).
3. Information sharing
We confirm that your data is not sold or exchanged with any third party. However, we may share some necessary information with:
Shipping companies to deliver orders to your address.
Payment gateways for completing purchases safely.
Legal entities if we are officially required to do so by law.
4. Protecting your data
We use modern encryption protocols (such as SSL) to protect data during transmission.
Payment data is made through trusted and authorized parties only.
Your data is stored in a secure environment and protected against unauthorized access.
5. Your rights as a customer
Right to access: you can request a copy of your personal data.
Right to modification: you can update your personal data from your account.
The right to delete: you can request to completely delete your data from the system.
Right of withdrawal: you can unsubscribe from any promotional messages at any time.
6. Children's Privacy Policy
Our services are aimed at adults only, we do not collect personal information about children under 13 years of age. If this is detected, the data will be deleted directly.
7. Amendments to the Privacy Policy
We reserve the right to update this policy at any time. Any change will be posted on this page, and your continued use of the site is considered an agreement to the updated policy.
8. Contact us
For inquiries or requests to modify or delete data, please contact us via:
📧 E-mail address: sales@almotamayiz.com
customer service number: +20 10 44566785